Moniepoint MFB Strengthens Agency Banking Model to Drive Financial Inclusion in Nigeria

 


Moniepoint Microfinance Bank has reaffirmed its leadership in Nigeria’s agency banking sector, highlighting its service model and robust technological infrastructure as central to advancing financial inclusion and supporting economic growth.

Speaking on the bank’s evolving strategy, Ezekiel Sanni, Senior Vice President of Distribution Network Sales, said the institution is intensifying efforts to strengthen enterprise support, build trust, and deliver long-term value to agents, merchants, and customers nationwide.

Sanni noted that the next phase of growth in agency banking will depend not only on expanding access but also on maintaining consistent service quality and fostering deeper engagement at the grassroots level.

“At Moniepoint MFB, we have built a model that prioritises not just access, but meaningful, routine local support for the merchants and communities we serve,” he said.

The bank explained that its strategy includes deploying dedicated field-based managers who work closely with agents, offering continuous on-the-ground support beyond initial onboarding. This support covers operational guidance, product usage assistance, and real-time issue resolution.

By blending digital infrastructure with a strong physical presence, Moniepoint MFB said it has developed a hybrid model designed to enhance service reliability, speed, and customer trust within the agency banking ecosystem.

The institution also underscored its commitment to training and compliance, particularly in areas such as fraud detection and anti-money laundering (AML) practices, aimed at strengthening the broader financial system.

According to Sanni, the bank’s close proximity to agents allows it to go beyond service delivery to capability building, enabling merchants to improve operations and safeguard their businesses.

Moniepoint MFB has further expanded its offerings by integrating services such as inventory management tools, savings products, and access to working capital loans, positioning itself as a comprehensive operating platform for small businesses.

The bank stated that this approach has reinforced its role as a key partner for merchants, deepening long-term relationships and enhancing value delivery across its network.

It added that it remains Nigeria’s largest merchant acquirer, powering a significant share of in-person payment transactions nationwide, supported by fast processing times and reliable settlement systems.

Moniepoint MFB concluded that it views agency banking not merely as a service channel but as critical infrastructure for economic participation, reaffirming its commitment to expanding support for Nigeria’s real economy.

Comments

Post a Comment

Popular posts from this blog

HON. SOLA GIWA APPROVES TEMPORARY SUSPENSION OF BRT LANE ENFORCEMENT ON EKO BRIDGE AND ODO IYA-ALARO AXES AMID ONGOING IFAKO BRIDGE REHABILITATION

Image
  In a proactive and strategic intervention aimed at ameliorating the growing traffic congestion precipitated by the ongoing structural rehabilitation of the Ifako Bridge expansion joint, the Special Adviser to the Governor on Transportation, Honourable Sola Giwa, has granted formal approval for the temporary suspension of Bus Rapid Transit (BRT) lane enforcement along the Eko Bridge and Odo Iya-Alaro corridors. This remedial measure, conceived as a palliative response to mitigate commuter hardship, aligns with the Lagos State Government’s forward-thinking and adaptive transportation strategy under the THEMES Plus Agenda of Governor Babajide Olusola Sanwo-Olu, particularly within the framework of sustainable traffic management and infrastructure modernization. Reiterating the administration’s unwavering resolve to improve road infrastructure and enhance urban mobility, Hon. Giwa noted that the suspension is transitional and conditional, structured specifically to absorb the anticip...
Read more

Oki Community Rejects Hon. Abiodun Ejigbadero as APC Candidate in Agbado Oke-Odo LCDA

Image
--- The people of the Oki community in Alimosho Local Government have publicly rejected the candidature of Hon. Abiodun Ejigbadero as the All Progressives Congress (APC) flagbearer for Agbado Oke-Odo Local Council Development Area (LCDA). This rejection was expressed through a peaceful protest staged at Iyana Ipaja, where community members voiced their concerns and dissatisfaction. The protesters made it clear that they do not wish to be represented by someone they described as a “land grabber.” Speaking to journalists, the Akinrogun of Oki Kingdom, Chief Olatunde Durosimi, explained that the protest was driven by ongoing issues within the community, specifically involving Mr. Ejigbadero. According to Chief Durosimi, the community has been embroiled in a land dispute with Mr. Ejigbadero, a matter that is currently being contested in court. “We are opposed to his candidature because of his conduct within the community. Recently, during another protest, one of his boys allegedly killed a...
Read more

HON. PRINCE SEYI LAWAL WEDS IN LAVISH NIKKAH CEREMONY AS FRIENDS, LAWMAKERS OFFER PRAYERS AND BLESSINGS

Image
  The city of Lagos played host to a joyful and high-profile Nikkah ceremony over the weekend as Hon. Prince Seyi Lawal tied the knot with his beloved bride in the presence of friends, family, and prominent political figures. The event was filled with love, celebration, and spiritual blessings as well-wishers gathered to witness the union of the couple and offer prayers for a lasting, prosperous marriage. In a highlight moment of the ceremony, Chief of Staff to the Lagos State Governor, Mr. Tayo Ayinde, prayed fervently over the couple, invoking God’s blessings, lasting friendship, and divine direction in their new journey together. He encouraged the couple to always put God first, walk in understanding, and remain united through all seasons of marriage. > “Marriage is not only about love but also about friendship, sacrifice, and shared purpose,” Mr. Ayinde said during his blessing. “May your union be blessed with peace, joy, and a bond that deepens with time.” Also present at t...
Read more